The Case Memorial Library is pleased to announce we will be expanding our services to allow in-person visits to the Library beginning Monday, September 28, 2020. Following Governor Lamont’s Reopening Guidelines for Libraries and recommendations from local health officials we have worked diligently to put protocols and procedures in place for the safety of visitors and staff.
During this phase, the Library will be open for in-person visits Monday through Saturday 10 a.m. to 12 p.m., with evening hours every Monday and Thursday from 5 p.m. to 7 p.m. The building will close daily at 12 p.m. for cleaning. Patrons will be able to browse and select materials, pick up items on hold, receive help with reference and informational questions, and use our self-service copiers. Staff will send faxes on patrons’ behalf.
A limited number of computers are available for public use. Reference staff may assist patrons with computer questions or technology troubleshooting from behind the desk. For public health safety reasons, Reference staff are not able to assist patrons in the public computer workstation area.
Our curbside pickup service will continue as scheduled for those patrons who do not wish to enter the building at this time. The curbside pickup cart will be located outside in the front of the building weather permitting. In the event of inclement weather, the curbside pickup cart will be moved inside the vestibule.
Entering and exiting the Library will be done through the front doors of the building. In order to maintain proper social distancing, we are limiting our total building capacity as well as the number of visitors allowed in each of our service areas. Visitors may need to wait to enter the building or area if limits have been reached.
Touch-free hand-sanitizer stations will be available throughout the building. Study rooms and tables, the children’s play area, the Conference Room, Meeting Room, reading areas, and newspapers are not available at this time. Water fountains will be closed and food or drink may not be brought into the Library. Limited seating is available throughout the library. A handful of study carrels are also available downstairs.
The Library will continue to issue library cards virtually. Please fill out our online form to pre-register. We are also issuing library cards during our open hours. A patron must present photo ID and proof of residency to obtain a library card in person. This includes picking up a card that has already been made. Library cards may be renewed over the phone.
All programming will remain virtual throughout the fall, so be sure to check our calendar of events to sign up for one of our many offerings.
Staff have missed seeing and working with the community in person and we are looking forward to welcoming everyone back into the Library. We have appreciated your patience and messages of support during this challenging time.
The library’s book drop is open. Fines will not accrue on any items, so materials can be returned at your convenience. Please wear a mask and maintain proper social distancing when returning your materials. All returned materials will be quarantined for 4 days before they are checked in per the Health Department’s recommendations. You will accrue NO FINES.
Materials should only be returned in the outdoor or indoor book drops. Staff is not permitted to check in materials until they have been quarantined for 96 hours.
Children under the age of 12 must stay with their caregiver at all times.
Patrons age 2 and older will be required to wear a mask covering the nose and mouth while in the building. Visitors may need to wait to enter the Children’s Room if the capacity limit has been reached. Visitors who leave the Children’s Room while browsing (e.g. for restroom use) will be required to wait in line for re-entry.
Please use a touch-free hand sanitizer station prior to entering the Children’s Room. Pamphlets, brochures, coloring pages, bookmarks, stickers, toys, and stuffed animals are not available at this time. Touch-screen AWE Workstations are also unavailable until further notice.
One catalog computer and one desktop computer are available for use during your Library visit. Copying and printing are permitted.
For the safety of our staff and visitors, any books, DVDs, magazines, AV sets, audiobooks, or CDs touched but not checked out during a Library visit must go on the designated quarantine cart by the Children’s desk.